Terms & Conditions

BOOKINGS / PAYMENTS

Most of our properties have a minimum 5 night stay requirement however a minimum 7 night stay may be required during peak season.

To secure a booking, payment of a 25% deposit and valid credit card details are required to confirm your booking. If the deposit is not received within 3 days of the tentative booking, we reserve the right to accept another deposit without further notice. By paying a deposit you have read and agreed to our terms and conditions.

Balance payment is due 30 days prior to arrival date and is non-refundable.

A merchant fee is charged for all credit card transactions.

STANDARD CANCELLATION POLICY

To avoid forfeiting your deposit, a cancellation notice must be received in writing 30 days prior to the reserved date. Cancellations made within the 30 days period will result in forfeiture of monies paid should we be unable to re-let the property for the reserved time. Therefore we strongly recommend travel insurance.

Ulysses Getaways recommends that the guest takes out comprehensive holiday cancellation and protection insurance with a reputable insurance company to cater for any unforeseen circumstances which may arise including accident, ill health or any other matters beyond the guest's reasonable control, as once the booking is confirmed and receipted, the guest will be responsible for payment of the full rental.

Changing to another property or changing the dates cannot be done within 30 days prior to the date of arrival, unless circumstances allow Ulysses Getaways to accommodate such a request.

In the instance of natural disasters, no refund will be provided should you elect to cancel your stay. We highly recommend travel insurance to cover this possibility.

GUEST OBLIGATIONS

The guest agrees that the accommodation is booked only for the number of people actually stated on the booking confirmation. Any additional people will be charged for at the applicable nightly rate. The guest gives Ulysses Getaways the authority to charge the customers credit card for any additional guests.

Parties and functions are not permitted on the premises and are strictly prohibited unless otherwise arranged and the applicable functions fees paid.

Guests are to show consideration for the neighbours and maintain noise to a reasonable level, in particular, between 10pm and 8am. Excessive noise is prohibited and may result in eviction without refund.

Dispose of garbage and recycling in accordance with usual practice at the property in the allocated bins.

Maintain the security of the property at all times. The property should be locked at all times when the guest in not present.

PETS

To abide with the local health regulations, no pets are allowed into holiday rental accommodation this includes visiting dogs. 

CHECK IN / CHECK OUT

Most properties will be available from 2pm on the day of arrival, apart from a few of the larger houses which have a 3pm check in time stated on their page. All properties need to be  vacated by 10am on the day of departure. We make every effort to accommodate early arrivals and late departures however this is not always possible. The only way to absolutely guarantee an early check in or late check out is to book an extra day.

You will be supplied with keys or key cards to the property. On the day of departure these keys are to be left inside the property. A replacement fee for keys and remotes will be charged if they are not returned.